JLMHYPERMEDIA
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Education / Portfolio project

Helpdesk & Ticketing System.

Unified helpdesk handling IT, registrar, and maintenance tickets with role-based routing, search, and exports.

Æ AerieHQCLASSROOM VIEW
A clearer view.
A connected classroom.CLASSROOM
Student 01
Student 02
Student 03
Student 04
Student 05
Student 06
ILLUSTRATIVE INTERFACE
PROJECT OVERVIEW

Purpose meets
possibility.

Unified helpdesk handling IT, registrar, and maintenance tickets with role-based routing, search, and exports.

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THE EXPERIENCE
01

Separate views and inboxes for IT, registrar, and maintenance teams.

02

Smart routing based on school, category, and role, with search and filters.

03

CSV export and dashboards so leadership can see volume and resolution patterns.

Built with / PHP, MySQL, HTML/CSS, JavaScript, CSV export

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YOUR NEXT MOVE

Got a challenge?
Let’s build the answer.

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A better website. A smarter workflow.
A product that doesn’t exist yet.